Reservation terms

Opening hours :

The Ecogia training center is open Mondays to Fridays.

During week-ends, the center is available as follows:

  • For resident guests checking in or out.
  • For any event of a group with at least 30 participants.

Ecogia closes 3 weeks in August and 2 weeks during Christmas and New Year holidays.

Billing :

The ICRC issues a group invoice for accommodation and function rooms in the name mentioned on the booking request form. No payment can be made on the spot and the center does not have a cash desk.

Catering and laundry expenses are billed separately by our partner Eldora Ltd. If your organization does not cover laundry service, please collect the precise amount from participants and settle the due balance with Eldora Ltd (in Swiss Francs).

We excpect the settling of your accounts within 30 days.

In order to guarantee your booking, Ecogia may request a partial or full advance payment. In this case, your reservation will be confirmed upon receipt of your payment.

Cancellation policy :

In case of cancellation of the event, the following fees are due:

More than 60 days in advance : no charge
Between 59 and 30 days in advance : 30% of the total fee
Between 29 and 15 days in advance : 50% of the total fee
Less than 14 days in advance : In case of cancellation or decrease of the number of confirmed participants, max. 10% reduction on confirmed arrangement is granted.

Miscellaneous :

Ecogia may cancel a confirmed booking at any time without compensation in case the type of event might be to the detriment of the ICRC’s image or if the event causes annoyance to other guests.

All rates include 8% VAT (3,8% for accommodation). Organizations exempted from VAT are requested to send the original form at the time of booking.

Ecogia and the ICRC decline responsability for any loss or damage incurred to guest’s property. The organiser will be held responsible and billed for any damage caused by himself or by one of the participants.